Terms of Service

1. Agreement to Terms

By accessing or using HWARP ("Service"), a product of Caretrics, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

HWARP provides competitive intelligence reports for healthcare clinics. The Service analyzes publicly available data including:

• Google Business Profile information
• Website content and structure
• Social media presence
• Online reviews and ratings
• Basic SEO metrics

Reports include competitive scores, analysis, and recommended growth strategies.

3. Pricing and Payment

HWARP offers three one-time payment tiers:

• Single Report: $79 - Analysis of 1 competitor
• Full Battlecard: $129 - Analysis of up to 3 competitors
• Agency 10-Pack: $399 - 10 report credits for agencies

All payments are processed securely through Stripe. You agree to provide accurate payment information. Prices are subject to change with 30 days notice.

4. Refund Policy

We offer a 60-day money-back guarantee. If your report does not provide at least 3 actionable insights, you may request a full refund within 60 days of purchase by contacting support@hwarp.com.

Refunds are processed within 5-10 business days to the original payment method.

5. Data Collection and Privacy

HWARP only analyzes publicly available data. We do not:

• Access private or confidential business information
• Scrape data behind paywalls or login screens
• Violate robots.txt or terms of service of third-party sites
• Store or share competitor data beyond your purchased report

Your personal information and business data are governed by our Privacy Policy.

6. Accuracy and Disclaimers

While we strive for accuracy, HWARP reports are based on publicly available data at the time of generation. We make no warranties regarding:

• Completeness or accuracy of third-party data
• Future business outcomes from implementing recommendations
• Competitive rankings or scores remaining current

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

7. Permitted Use

You may use HWARP reports for:

• Internal business strategy and planning
• Marketing and competitive analysis
• Client consultation (Agency tier)

You may NOT:

• Resell or redistribute reports without Agency tier license
• Use reports for illegal or unethical purposes
• Reverse engineer or attempt to access our algorithms
• Scrape or automate requests to our Service
• Use reports to harass or defame competitors

8. Intellectual Property

HWARP reports, algorithms, and software are proprietary to Caretrics. You receive a limited, non-exclusive, non-transferable license to use purchased reports for their intended purpose.

All trademarks, service marks, and trade names are proprietary to their respective owners.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARETRICS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid for the Service ($79-$399).

10. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or prominent notice on our website. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which Caretrics is registered, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration.

13. Contact Information

For questions about these Terms, please contact us at:

Email: support@hwarp.com
Website: hwarp.com